The following are answers to our most frequently asked questions. Feel free to call 972.722.8311 or email email@example.com to find out more.
Do you accept credit cards?
Yes. We accept Discover, MasterCard, Visa and American Express.
What if a motorhome has a mechanical problem while I’m renting it?
If you have any questions regarding your motorhome, you can contact a technical member of our staff during evenings and weekends by calling our after-hours mobile phone number. In addition you will have access to a nationwide mobile tire service to assist you with roadside repair in the unlikely event of any tire failures.
Do I have to have buy additional insurance?
There are two options for insurance when renting a motorhome from Quest RV Rental. Some insurance companies will extend your personal automobile policy to the rental of a motorhome. Check with your agent to verify coverage. Your other option is to purchase a Collision Damage Waiver (CDW) from Quest RV. In addition, Supplemental Liability Insurance (SLI) and Personal Injury Protection (PIP) is available for purchase.
How early can I pick up my rental, and when does it need to be back?
Pick up may be scheduled as early as 9:30 am, schedule permitting. If you require the unit the night prior to your first rental day contact us for special arrangements. You must return the motorhome by 11:00 AM the day after your last rental night.
What do I need to bring, and what is already provided?
As a part of our Customer Friendly Pricing Package; all units will have mattress pads and a comforter on the main bed. Mattress pads will be provided for the bunk beds (if applicable). A coffee pot, toaster, microwave, stove, refrigerator, and freezer all come standard in each motorhome. In addition, paper for lavatory use will be provided, as well as all hoses and connectors for outside hookups. We offer additional amenities for rent such as bed linens (sheets, pillows, pillowcases, blankets, etc.) and Kitchen Kits including basic cooking utensils and dishware. These are available for an additional cost and are found on our Additional Amenities page. Otherwise, cooking supplies, cooking utensils and dishware will need to be supplied by the renter.
How do I find campgrounds with RV hookup’s?
There are many great campgrounds across Texas and the United States with RV hookups. For help locating the right one for your trip, visit the Family Vacations page of our website with links to several campground directories and travel-related websites that will be a great place to start your search.
Where can I service my holding tank?
Most campgrounds and truck stops have waste disposal facilities to drain both your black and gray tanks. Also, there is no charge for returning your motorhome to Quest RV Rental with a full holding tank.