Sandy & Rich Beckert – Owners
Quest RV Rental has recently undergone a change of ownership. Sandy and Rich Beckert acquired Quest RV in March of 2016 and are actively involved in operating the business. The Beckerts live in Addison, Texas and have a combined 60 years of experience in the customer service industry. (Yes, that means they’re old!) Their commitment to the business and enthusiasm about this opportunity provide the basis of an exciting future for Quest RV. Sandy and Rich have built a successful career in customer service based on their motto of “Do the Right Thing”.
Helen Fortier – Manager
Helen Fortier has been with Quest RV Rental for over 10 years and is the reason so many of our renters and motorhome owners love Quest. Helen lives in Fate, Texas and has worked in nearly every job in the company over the last ten years. She has a deep knowledge of the business and a unique personality, which makes her a true asset to Quest RV. Helen is responsible for the overall operations of the business and is happy to help you navigate our process.
Sharon Barnes – Service Manager
Sharon Barnes is the newest member of our team. She brings 32 years of customer service experience to Quest and is responsible for our service department including all owner’s service, outside service customers and our parts department.
Ryan Rossing – Technician
Ryan Rossing has been with Quest RV for 1 year and is a Master Certified RV Technician through RVDA. He handles all types of service and repairs and supports our vehicles and renters while they are on the road. Ryan lives in Rockwall, Texas and enjoys fishing and his young family.
Justin McGuire – Technician
Justin McGuire has been with Quest RV for 3 years and is currently studying to obtain his Master Certification as an RV Technician. He is an experienced technician who supports our vehicles and renters. Justin lives in Canton, Texas and loves dogs and motorsports.
Rebecca Beckert – Marketing
Rebecca Beckert is the daughter of Rich and Sandy and currently attends college in Colorado majoring in Political Science. Rebecca supports Quest RV in marketing, websites, and social media.
Thank you for all you have done. Working with you has been a pleasure, and you have provided outstanding customer service!